Eye Emergencies in Knoxville

Eye Emergencies in Knoxville

Foreign objects or stabbing pains in your eye? Don’t wait!

(865) 577-4492

Experiencing a stab of pain in your eye?

Sudden changes in vision? Images appearing faded, blurry or foggy?

Got chemicals or another foreign object or substance in your eye?

Come visit The Eye Group - Chapman Highway for emergency eye care.

Our Knoxville optometrists can help you preserve your vision and eye health.

eye emergency treated at The Eye Group - Chapman Highway

We understand that accidents happen.

Our optometrists know exactly what to do to help you through your eye care emergency.

Whether it’s a workplace accident, an at-home incident, or some other emergency requiring immediate attention, we’re here to help you preserve your eye health and sight!


What To Do If You Have an Eye Emergency

close-up of eye

First things first. Don’t panic! Staying calm is the best way to help you think straight and help those around you to remain calm. Often, it’s not necessary to go to an emergency room for eye emergencies. In fact, the vast majority of people who go to the emergency room for eye care could have received treatment from their local optometrist instead.

If you’re unsure whether you’re experiencing an eye emergency, give us a call immediately! Delay may increase the risk of serious complications and may result in vision loss.

Until you see your eye doctor or seek urgent care, avoid the following:

  • Don’t try to remove an embedded object out of your eye
  • If your eye is injured, don't press on it or rub it
  • Dry cotton and sharp instruments such as tweezers should never be used on the eye.

Whether you've had a workplace accident or an at-home incident, our eye doctors are here to help


Eye Emergencies FAQs

What is considered an eye emergency?

Eye emergencies are anything that may cause permanent damage to your eyes or vision without timely intervention from an eye care professional.

The most common types of eye emergencies include:

  • A blow, poke or other trauma to the eye
  • Sudden loss of vision in one or both eyes
  • Chemical spills in the eye
  • Foreign object embedded in the eye
  • Sudden appearance of light flashes or floaters
  • Contact lens lost in the eye
Does an eye infection require urgent care?

Symptoms of an eye infection typically include itching, burning, redness, crusty and watery eyes. See a Knoxville eye doctor if your symptoms last over 4 days or if you experience intense pain, redness, blurred vision or light sensitivity.

What should I do if a foreign object enters my eye?

Most of the time, a person can easily remove debris from the eye by repeatedly blinking to get the debris out. If that doesn't work, you can wash your eye with saline (sterile salt water) to flush out any dust and dirt from your eye, or use streaming tap water.

However, to scratch your cornea while attempting to get an object out which can cause further site-threatening complications.

So the best thing you can do in this kind of eye emergency is to get to your eye doctor in Knoxville as soon as possible.


Patient Reviews
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423 Reviews
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- Apr. 13, 2025
Very nice staff. Dr. Lain even prayed for me and that means a lot
- Mar. 17, 2025
The Eye Group provided excellent help and advice while ordering my new prescription eyeglasses. The ... turn around time was less than one week. I would absolutely recommend them to friends and family wishing to purchase glasses. The staff was very courteous and professional.
- Mar. 08, 2025
Dr. Cross is THE best!
- Mar. 06, 2025
Great service and personalized care!
- Feb. 25, 2025
Excellent was in and out quickly dr was very nice and explained in detail my issue love this place
- Jan. 31, 2025
Very friendly and helpful.
- Jan. 24, 2025
I would absolutely recommend this store to anyone, they worked with me where the old employees had m... essed up my script for my glasses. Not only did they fix the issue, they gave me a discount. The ladies up front were exceptional as well as the optometrist.
- Jan. 19, 2025
They were professional and polite
- Dec. 05, 2024
The office manager is amazing and very caring
- Nov. 15, 2024
I recently had an eye appointment at The Eye Group, and I couldn’t be happier with the experience.... The staff were incredibly welcoming and professional, making me feel comfortable from the moment I walked in. They were patient in answering my questions and explained every step of the process clearly. Dr. Cross was equally amazing—thorough, knowledgeable, and kind. They took the time to address all my concerns and ensured I understood my eye health and treatment options. I left feeling confident that I was in great hands. I highly recommend The Eye Group to anyone looking for exceptional eye care in a friendly and professional environment. I’ll definitely be returning for future visits!
- Oct. 31, 2024
Great staff convenient location. Very good Doctor's
- Oct. 11, 2024
I highly recommend this office! I went for my first visit yesterday and it was a great experience. N... ot only were they significantly more afforded than other offices I called for my contact prescription, but they have an amazing staff. Dr. Cross is so kind, patient, and easy to talk to. He answered all of my questions without making me feel rushed, and genuinely seems like he cares about his patients. The front desk staff was nice, and after my appointment Precious was extremely kind and helpful explaining my insurance benefits and helping to price out contacts and glasses. I’ve lived in Knoxville 4 years now and I’ve been seeing different optometrists each year for my glasses and contacts, but I’m so glad I found Dr. Cross! I will absolutely be returning to this office next year!
- Oct. 10, 2024
Amazing staff, super friendly and helpful!
- Oct. 02, 2024
Dr. Lora Cretella is one of the greatest optometrists I’ve ever encountered. She took her time exa... mining my infected eye, alleviating my fears about a potentially critical condition. Thanks to her expertise, my eye is now stable, and the medication worked effectively. Dr. Cretella is not only extremely knowledgeable, but she also took the time to get to know me as a new patient. I would recommend Dr. C to others!
- Sep. 27, 2024
Dr.Crettela and Precious were a pleasure to work with and very patient,will definitely be returning... for future eye exams
- Sep. 26, 2024
What an amazing office! Dr. Dorian D. Lain was kind, professional and answered every single one of m... y questions, taking all the time necessary to explain to me about my condition. I have childhood phobia from eye doctor visits as I never had Good news out of any, this experience was better and I was taken care of. Highly recommend
- Sep. 24, 2024
Dr.Laura was so patient and sweet. Most importantly, she was so thorough. The receptionist was very ... polite. Precious in the eye glass area was so helpful and informative. She was a pleasure to chat with. My daughter and I were so happy with the whole experience.
- Sep. 14, 2024
100% better service than previous eye doctor.
- Sep. 06, 2024
Great service allot of attention to detail ! Thank You
- Sep. 06, 2024
Dr. Lain is the epitome of what a healthcare professional should be.

View All 423 Reviews

Urgent Eye Care in Knoxville

Our optometry practice in Knoxville

Photograph of Lora  Cretella
Hours
  • Monday 8:00 am - 5:30 pm
  • Tuesday 8:00 am - 5:30 pm
  • Wednesday 8:00 am - 5:30 pm
  • Thursday 8:00 am - 5:30 pm
  • Friday 8:00 am - 5:30 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • United Healthcare
  • Aetna
  • Cigna
  • Spectera
  • Superior Vision
  • Davis Vision
  • Tricare
  • Anthem
  • EyeMed
  • Avesis
  • Anthem Blue Cross Blue Shield
  • Blue Cross
  • AARP
  • AlwaysCare
  • Amerigroup
  • TriWest
  • EyeQuest
  • Blue Care
  • TennCare

Woman with red eyes holding her head

Have an eye emergency?

Protect your vision by contacting The Eye Group - Chapman Highway in Knoxville without delay!

(865) 577-4492